Creative Barcode® is committed to respecting your privacy. Creative Barcode® welcomes your feedback about this privacy policy. Send your questions or concerns regarding this privacy statement to team@creativebarcode.com.

Privacy Policy

Creative Barcode® undertakes to respect your privacy and makes no information available or accessible to any other party, other than where authorised by you or for the purpose of delivery of Creative Barcode® information or that of its select partners.

Creative Barcode® provides no access to any members or subscribers details beyond those the members and subscribers elect to publish themselves live on the web site, viewable by all site visitors.

Data Protection & Privacy

Creative Barcode® does not sell or make publicly available the contact details or any other data community members or other subscribers make available in the course of their sign-up and subscriptions, to any other third party. Creative Barcode® has the right to use data provided for the purpose of delivering news and other information it deems of interest to members and subscribers. It may from time to time, make available the use of that data, to other select partners, for the purpose of delivering their news and promotional material of interest to its members and subscribers. 

Q&A

1. What information does Creative Barcode™ gather/track and how is it used?

PERSONAL INFORMATION: We collect personal information from users during the registration process, including (at minimum) first and last names, an email address to be used as a login, billing contact information, credit card number and a password. Your email address may be used to send you periodic product newsletters from Creative Barcode®. Users can opt out of promotional emails at any time by ticking the ‘unsubscribe’ link on the newsletter email, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you. We use the information collected to deliver services, process payments, update our records, communicate with you about products and services, and generally maintain your accounts with us. We do not share, sell, trade, or rent your personal information to third parties, except as described in this privacy policy.

Because of our commitment to present the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.

BUSINESS INFORMATION: Information that is provided through using the Creative Barcode® software application and Registered Account are considered confidential to the purchaser. Creative Barcode® may store that information to fulfill our obligation to our customers, but we will not use the information to send marketing communications for Creative Barcode® services or third party offers. We will not view business information, except as necessary to appropriately support the service and for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers' service experience.

PARTNERS: In some cases we will provide services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. On the co-branded registration pages we will state who is collecting or receiving the information and whose privacy statement governs its use, so that you will know at the time you create your account exactly how your information will be used. If you are registered with Creative Barcode® through a partnership and you request to opt out of receiving promotional updates, in order to comply with the provisions in the CAN-SPAM Act, we will also provide your email address to that partner so they may also discontinue sending you messages on behalf of Creative Barcode®.

BARCODING AND FTP RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet. The gathered information is used only to ensure the highest quality experience possible when using Creative Barcode® products.

SECURITY INFORMATION: Creative Barcode® also collects certain standard information about your computer for security and identification purposes. This information may include IP addresses, domain names, access times, cookies and other uniquely identifying information of machines that have our software downloaded and installed. This information is used for the operation of the service, to identify and protect our customers, and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.

SURVEYS: In addition to required member information, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, presentation to advertisers and joint research projects with outside companies involved in product development. We use such information to better focus our product and personalize the scope of services offered to each individual user.

TRAFFIC PATTERNS: We track aggregate traffic patterns throughout our site, but we do not correlate this information with personally identifiable data about individual users. We track domain names, browser types and MIME type. Such information will not be passed to third parties without your prior consent, unless where required by applicable law.

COOKIES: A cookie is a small data file that certain websites write to your hard drive when you visit them. We may use cookies to track user traffic patterns and hold certain registration information. When you register at Creative Barcode®, we may use cookies to store unique, randomly assigned user IDs that we generate for administrative purposes.

We continuously improve our website and may utilize different web analytic tools to help us do so. We are interested in how visitors use our websites, what they like and dislike, and where they have problems. The web beacons we may use in connection with our web analytics services will not share any personally identifiable information about our website visitors with third parties. Our tools may gather data such as what browser a person uses, what operating systems are used, and what content, products and services are reviewed when visiting or registering for services. This information is used solely to assist Creative Barcode® in maintaining a more effective and useful website for our customers.

Creative Barcode® may also partner with selected marketing companies to help us track the effectiveness of our websites and generate visitor traffic. When a partner refers a visitor to us from any of these sites, they will set a web beacon and a cookie on our site. An ad ID and a partner ID will be stored in the cookie, but no personally identifiable information specific to the actual visitor will be stored. Creative Barcode® will not see the cookie; we will only include the web beacon on our page, which results in a request to the partners servers from the customer browser. We will have no control over their use of the cookie after it is placed on our site.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can still review the website if you choose to set your browser to refuse all cookies; however, you must enable cookies in order to establish an account and to download and install the software.

2. With whom does Creative Barcode™ share my information?

Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties.

Creative Barcode® products and services by necessity require us to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analysing data and providing marketing assistance. They have access to personal information needed only to perform their functions and may not use it for any other purpose. Further, they must process the personal information in accordance with this privacy policy.

Occasionally we send offers to select groups of Creative Barcode® customers on behalf of other businesses. When we do this, we do not share your personal information with the other businesses. Except in the limited instances as stated above, we will never voluntarily share personally identifiable information with any third party without the user's express consent or unless compelled by applicable country, state and federal laws. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

3. How can I review, correct and update my personal information?

If you wish to change or review your personal information, go to your My Account page. There you can access or update the personal information and account history we have on file. Please contact us at team@creativebarcode.com if you need assistance in updating or reviewing your information.

4. How can I opt out of Creative Barcode's collection, use and distribution of my information?

To change your email subscription status to receive or to stop receiving marketing communications or third-party promotions administered by Creative Barcode®, or to opt out of Creative Barcode's collection, use and distribution of your information as stated above, please email us at team@creativebarcode.com. If you would like to delete your account, you can contact us at team@creativebarcode.com for assistance.

This privacy policy is subject to change. If we are going to use your personally identifiable information in a manner materially different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not you consent to the usage of your information in a different manner. In addition, if we make any material changes to our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.

5. How does Creative Barcode™ protect my information from loss, misuse or alteration?

Creative Barcode® uses industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer).

Furthermore, Creative Barcode® is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password.

6. What does Creative Barcode™ do with information submitted by a prospective Partner?

Information submitted to us via the Partner link is completely voluntary and enables us to provide you with information on Creative Barcode partnership opportunities. All information submissions will be used solely to provide information to you at your request. In keeping with our privacy policy standards, we will never voluntarily share personally identifiable information submitted to us about partnership opportunities with any third party without your express consent or unless compelled by applicable state and federal laws.

7. Who can I ask if I have additional questions?

For additional inquiries about the privacy of your information, you can contact Creative Barcpde™ via email at team@creativebarcode.com, by calling +44 01273 906 067 or by writing to us via postal mail at: Creative Barcode, 6 Blenheim Place, Brighton UK BN1 4AE

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